Frequently Asked Questions

1. What is Forex Trading?

Forex trading involves buying and selling currencies with the aim of making a profit from exchange rate fluctuations.

2. Is Forex trading legal in India?

Yes, forex trading is legal in India but only through authorized brokers and for currency pairs approved by RBI and SEBI.

3. How much money do I need to start trading?

You can start trading with as little as ₹500, but it is recommended to start with a minimum of ₹2000 for better risk management.

4. What are the risks involved?

Forex trading carries risks such as market volatility, leverage risks, and potential loss of capital. Always trade responsibly.

5. Do I need prior experience to trade?

No prior experience is needed. Our platform provides learning materials and support for beginners.

6. Is my money safe on this platform?

Yes, we use secure payment gateways and do not store any sensitive banking information. Your data and funds are safe with us.

7. What if I lose money?

Trading involves risks, and there is always a chance of loss. We encourage users to invest only what they can afford to lose.

8. Can I withdraw profits anytime?

Yes, you can withdraw your profits at any time using our supported payment methods like UPI, bank transfer, and crypto.

9. What payment options are available?

We support Razorpay, Stripe, Binance (crypto), and direct UPI/bank transfers for both deposits and withdrawals.

10. Is customer support available?

Yes, our support team is available 24/7 via email, WhatsApp, and in-app live chat to help you with all queries.

11. Are there any hidden charges?

No, we maintain full transparency. Any charges such as withdrawal fees or spreads will be clearly communicated.

12. How long does withdrawal take?

Withdrawals are processed within 24 hours, but bank processing times may vary depending on the method used.

13. Is your platform beginner-friendly?

Absolutely! We provide step-by-step tutorials and one-on-one guidance to help you start trading confidently.

14. How can I contact support?

You can reach out to us via our contact form, email, or WhatsApp. We usually respond within a few minutes.

15. Can I trade on mobile?

Yes, our platform is fully mobile responsive, and we are also launching an app soon for easier trading on-the-go.

16. Do you provide market analysis?

Yes, we provide daily market analysis, signals, and updates to help you stay informed and trade smartly.

17. What if I forget my login credentials?

You can reset your password via the login page or contact support to regain access to your account securely.

18. Do you offer demo accounts?

Yes, we offer demo accounts so you can practice trading risk-free before investing real money.

19. Is there any referral program?

Yes, we offer a referral program where you earn bonuses for inviting friends to join and trade on the platform.

20. Can I open multiple accounts?

No, each user is allowed only one trading account to maintain transparency and compliance with our policies.

21. How often do I get trading signals?

We provide high-quality trading signals daily, curated by experienced analysts to help you make informed decisions.

22. What is leverage in trading?

Leverage allows you to control a large trade with a smaller deposit. While it amplifies gains, it can also increase losses.

23. Do I need to install any software?

No installation is required. Our platform is fully web-based and accessible from any device with internet access.

24. Can I pause or stop trading anytime?

Yes, you have full control over your trading activity and can stop or pause anytime without any penalties.

25. Do you offer educational content?

Yes, we offer courses, guides, and webinars to help users at every level—from beginner to advanced traders.

26. What makes your platform different?

We combine technology, expert support, and learning resources to offer a seamless and rewarding trading experience.